Emirates Cabin Crew CV example

Emirates looks for more than just a friendly face and fluent English – they want adaptable, culturally aware professionals who can deliver luxury service while ensuring safety and calm under pressure.

Writing a CV that proves you can deliver five-star service at 35,000 feet is undeniably a big challenge: this guide will walk you through presenting your skills and experience in a way that aligns with Emirates’ values and expectations. Following the below tips will give you the best chance of earning that golden opportunity in Dubai.

Cabin crew recruiters review thousands of applications, and with Emirates’ prestige, competition is fierce. That means your CV needs to be structured and presented as smoothly as the service you’d provide in Business Class.

Here’s the layout to follow:

• Name and contact details – Display personal details clearly at the top, including an email and phone number. A professional photo is often expected for Emirates applications.
• Profile – Provide a short overview of your cabin crew experience, languages, and standout qualities.
• Core skills – Use bullet points to showcase essential competencies like customer service, safety procedures, and cultural sensitivity.
• Work experience – List your roles in reverse chronological order, emphasising customer-facing or service roles.
• Education & certifications – Include school/college education and any relevant hospitality or aviation training.
• Additional info – Optionally include languages spoken, first aid training, awards, and relevant hobbies.

Keep your format polished and professional: divide sections with clear headings, use a readable font, and break dense text into bullet points for easy reading. Aim for a CV length of no more than two pages – enough length to demonstrate your suitability, but concise enough to maintain interest. Emirates recruiters go through thousands of applications, so your CV should make their job easy by being clear and immediately impactful, free from any mistakes.

This short paragraph is your opportunity to present yourself as Emirates material. Your CV profile will need to show that you’re professional, service-oriented, and confident under pressure: use it to make an excellent first impression and show you understand what the airline is looking for.

Here’s what to include:

• Where you’ve worked – Mention airlines, hotels, or luxury brands you’ve represented, or customer service roles with high standards.
• Your top qualifications – Include relevant training such as aviation safety, hospitality, or customer care courses.
• Essential skills – Focus on teamwork, communication, multilingualism, and calm decision-making.
• Experience with international clientele – Highlight your comfort working with passengers from all backgrounds.
• Ability to meet Emirates’ image and service standards – Reference grooming, professionalism, and attention to detail.

Your CV skills section acts as a snapshot of what you bring to the role – and while you may not list every experience you’ve ever had, it should leave no doubt that you’re ready for the demands of international cabin crew work.

Instead of simply stating personal qualities, think about the professional attributes and experiences that have shaped you. This is your chance to show that you understand the unique combination of service and safety that the role demands.

Whether you’ve worked on the ground or already in the air, this is your chance to show how your previous roles have prepared you to represent Emirates at the highest level. Focus on guest-facing positions, especially those in hospitality, travel, retail, or customer service.

List your work experience in reverse chronological order. For each job, include the company name, location, and dates, then use bullet points to explain your responsibilities and achievements – especially those that involved handling complaints, resolving problems, or delivering high-end service.

• Outline – Name the company, your role, and the type of service environment (e.g. hotel, retail, airline).
• Responsibilities – Use action words like “delivered,” “assisted,” “resolved,” or “welcomed.”
• Achievements – Show positive impact: “maintained 95% customer satisfaction score,”, “recognised for excellence in guest service,” etc.

Emirates doesn’t require a university degree, but you’ll need to show solid educational qualifications and relevant training. Start with your highest level of formal education, and include any professional development that supports your suitability – especially anything related to aviation, customer care, or first aid.

If you’ve completed training in languages, safety procedures, or even grooming and etiquette, include it here to demonstrate to recruiters your preparedness.